Thank you for applying. That takes time and thought, and we know it. Your application is with our talent acquisition team now. While you wait to hear from us, here's what happens next, and an honest look at the place you've just applied to.
The running order
Waiting is the worst part of applying anywhere, so here's exactly what happens. A real person reads every application, not a keyword filter, and we'll come back to you either way, including when the answer is no.
Where you are right now. Your application is in our pipeline, submitted through Workable and logged against the role you chose.
Nothing is being assessed yet. This stage is just the record that you're in.
Someone from our talent acquisition team reads your application against what the role actually needs, and decides whether to take it forward.
What this stage looks at: whether your experience lines up with the role's requirements. A real person reads it; nothing is filtered out by keyword matching.
Up to three conversations, depending on the role: a phone introduction, a technical or craft interview with the team you'd actually join, and a final interview.
What this stage tests: specific things you have actually done. Our interviewers are trained in structured interviewing and the STAR method, which means two things worth preparing for: you'll be asked for real situations rather than opinions, and every candidate for your role gets the same questions in the same order.
How to prepare: pick three or four situations from your own work where you can say what the situation was, what you personally did, and how it turned out. Concrete beats polished. "We improved retention" is weaker than "I rewrote the checkout step and drop-off fell".
If it's a yes, you get the offer and the detail behind it: role, team, package and start date.
Your turn to assess us: ask whatever you still need to know. Nobody here expects you to accept an offer you don't understand.
Pre-boarding starts before your first day. Accounts, kit and a plan are waiting for you, rather than being assembled around you.
What happens next: see the four onboarding phases further down this page.
How long each stage takes depends on the role, and we'd rather not promise you a number we can't keep. If you want to know where things stand, reply to your confirmation email and someone will tell you.
Know the company
It started with a single office in Dubai in 2009. We grew into the leading ticketing platform in MENA, and today we sell worldwide: concert tours across Europe, Formula 1 races, world-class attractions and major international events.
There's never a boring day with the Platinumlist app.
Our mission, and the bar every team here works to
What we actually do
Strip the software away and the job is simple. Someone wants to be there when it happens: the goal, the drop, the punchline, the first ride of the day before the queues build. We're what stands between wanting to be in that room and holding the ticket for it. Get it right and nobody notices us at all; they just remember the night.
Eleven home markets: the UAE, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Jordan, Lebanon, Türkiye, Egypt and Morocco.
And increasingly, everywhere else: we sell into the UK, the Netherlands, Germany, Spain, Italy, Greece, Malta, Azerbaijan, Japan, Singapore, Texas and Mexico.
What that means for your job: multiple currencies, multiple languages including Arabic, and traffic that spikes the hour a major act goes on sale.
Work you'd have touched recently: COP28 UAE, the ICC Men's T20 World Cup, La Perle by Dragone, and the OFFLIMITS music festival.
Designed by experience-lovers. For experience-makers.
Where you'd fit
Ten teams, and no two of them spend a day the same way. Some of them are in the room with organisers, some are in the venue at 8pm with a box office to open.
You build both halves: the site and app that millions of people buy through, and the internal platform every single event gets configured in. When a major act goes on sale at 10am, your work is what holds.
Your welcome email lands roughly three days before your start date, with your Academy invite in it.
Culture
It's easy to paint values on a wall and hope nobody checks. We'd rather show you what we genuinely run, on a schedule, with real numbers behind it, and let you judge for yourself.
We believe our biggest asset is our people, and that mentoring isn't defined by hierarchy. Anyone with something to teach can teach it.
The belief behind Mentoryy, our peer-mentoring programme
Monthly peer recognition
Nominate a colleague in another department, anonymously, up to three times a month.
239 nominations · 8 rounds · 118 people · Oct 2025 – Jun 2026
Peer mentoring & skill exchange
Mentoring that ignores the org chart. Anyone with something to teach can teach it.
Mentor and mentee both earn a certificate
Mandatory company-wide qualification
Everyone qualifies before using company AI tools, not just the engineers.
Six modules · 80% to pass · renewed yearly
Anonymous sentiment check-ins
An anonymous check-in that surfaces problems long before an exit interview would.
Seven-module manager training
Managers here are trained, not just promoted.
This is why your interview will feel structured
From day one
A buddy, a first-week plan and a 30-day check-in, so nobody works it out alone.
If it's a yes
You won't spend your first week hunting for a laptop and a login. Onboarding runs in four phases, each with someone whose job it is, and it starts before you arrive, whether you're joining one of our five Gulf offices or working remotely. Remote is a genuine option here, not an exception we tolerate.
Before you arrive: your accounts and systems access are set up, your Academy invite goes out, and a welcome packet is waiting. Remote joiners get a laptop shipped, a home-office stipend, and monitor, keyboard and headset sent out. Onsite joiners get a desk, full kit and office access ready on day one.
Orientation, your buddy, and your department's tool set, which differs for Engineering, Design, Marketing, Sales, Finance, Operations, Customer Support, Analytics and Legal.
A structured first-week plan with your buddy, plus your mandatory AI License training.
A job scorecard around week two, a 30-day check-in, a probation review roughly ten days before probation ends, and an onboarding feedback round at 90 days, because we want to know if we got this wrong.
Still looking
Straight off our careers board, so it's current. If another one fits you better, apply for that too. It won't count against you.